Heidi Behan
Excellent Organization Skills
Oustanding Oral and Written Communication
Fantastic Ability to take technical concepts and explain them in everyday language to the end-user
Computer Experience:
Software: MS Exch. Srv., SQL Srv, Oracle, Sybase SQL, dB2, MS IIS, NES, MS RAS & RRAS, MS Proxy, MS SMS, MS Site Srv., Web Sphere, MS Cluster Server, Exch. Client, MS Office, Crystal Reports, Clarify, Siebel, Cold Fusion, Rational Enterprise Suite, Wrike, Agile, and Asana.
Hardware: UNIX, Windows, Solaris, Dell, HP, Compaq, IBM, Sun, Cisco Routers, Switches, & Hubs, PIX, Nokia, Shasta, & Checkpoint firewalls, END, Cisco Dist. & Local Director
Project Direction, Project Management, Technical Writing, Publications