Research Analyst, Accounts

Job description

Are you looking to help clients gain intelligence for action and make an immediate impact at a fast-growing multi-national polling and market research firm? We are looking for a values-driven, motivated individual who is eager to learn and be a key contributor in servicing our clients.

As the Research Analyst, Accounts, you will be a key part of the accounts team which is responsible for servicing all of our projects for clients. On a day-to-day basis, this means developing survey instruments, handling client communications, writing analysis, creating presentations, and presenting the findings to our clients. The role requires a combination of analytical skills, communication skills, and strategic thinking.

Why Cygnal?

Cygnal is a culture-oriented, team-built, fail-fast-and-learn, servant-leader, innovative organization. We are passionate about helping our clients get more accurate survey research that is also affordable. Other polling firms & survey research firms are doing the same thing they’ve always done, while Cygnal is creating new methodologies, new technologies, and new ways to improve decision making.

Primary Responsibilities:

  • Managing client projects via clear communication of goals and mid-stream changes
  • Writing effective survey instruments that answer client questions and provide insights
  • Crafting analysis memos with insights and strategic recommendations
  • Ensuring quality control of all internal and external products
  • Developing presentation decks when applicable including effective visualizations
  • Interpreting survey results for clients
  • Presenting results to clients via phone calls and video conferencing
  • Support of rest of accounts team and other internal teams in a collaborative environment

Required Skills:

  • Interest in politics, polling, or corporate market research
  • Excellent verbal and written communication skills with the ability to concisely explain complex ideas and confidently make strategic recommendations
  • Excellent computer skills and ability to work with Gsuite, Microsoft office, slack, and other internal communication and ERP software
  • Ability to learn and adapt rapidly, taking feedback in stride.
  • Mental toughness to balance competing project demands.
  • Thorough attention to detail and strong problem-solving skills.
  • Flexibility to work weekends and/or unconventional hours as needed.
  • Ability to work with numbers and interpret data.

Ideal Candidate Profile:


  • 1-4 years experience in politics, polling, or market research
  • Bachelor’s degree in Political Science, Mathematics, Communications, Market Research, or Business (flexible)
  • Balance of accuracy and efficiency
  • Performance-driven and knowledge-hungry with a teachable mindset and willingness to accept and apply feedback
  • Enjoys working in a fast-paced environment


  • Competent in GSuite products, and efficient in email, Slack, and Microsoft Office
  • Resides in or is willing to relocate to Washington, DC
  • Prior experience using presentation software (Powerpoint, Google Slides) to creatively communicate insights from data


  • Competitive base salary
  • Participation in the company share bonus multiplier on company revenue
  • Company contribution toward health, dental, and vision insurance
  • Unlimited vacation policy
  • Company-paid cell phone and laptop
  • Company-paid short-term and long-term disability insurance and term life insurance
  • 401k plan with company match

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